Who is the data controller of your data?

Identity of the owner:  Artesanos Lácteos S. L.

Tax ID (CIF): B45281086

Mailing address: Carretera Nacional 40, KM 114 Apartado 29, Los Yébenes (Toledo)

Email: artesanos@artesanoslacteos.com

In compliance with the provisions of the Organic Law on Personal Data Protection and Regulation (EU) 2016/679 of the European Parliament and the Council, we hereby inform you that by filling in the forms on https://artesanoslacteos.com/ (hereinafter ‘the website’) you are giving your express consent for all the personal data you provide on the website to be included and processed in the file created for this purpose and kept under the responsibility of the owner.

1. Purpose and legitimacy of data processing

The legal basis for data processing is based on consent. Moreover, legitimate interest shall also exist in cases where the data subject is already a customer of the controller, for fraud prevention and in the case of personal data processing for direct marketing purposes.

The user certifies that they are over 14 years of age and therefore have the necessary legal capacity to consent to the processing of their personal data in accordance with the provisions of this Privacy Policy.

The data collected on the website is used for the following purposes:

• Collection and automated processing of personal data as a result of browsing the website pages (see Cookies Policy below).
• Collection and automated processing of personal data as a result of query, request or subscription. The data shall be stored for the duration of the processing.
• Query analysis, management and resolution (contact form). The data shall be stored for the duration of the processing to manage the queries.
• Electronically sending advertising information, news and novelties related to the products and services of the website (newsletter subscription form). The data shall be stored for the duration of the processing, unless the user exercises their right to cancellation earlier.
• Comment management through the blog. The data shall be stored for the duration of the processing.
• Customer business relationship and management of the sale and purchase of products and services (contact form). The data shall be stored for the time necessary for the processing. Contracts and invoices five and ten years, respectively.

In accordance with the provisions of Organic Law 15/1999 of 13^th December on the Protection of Personal Data, we hereby inform you that the personal data obtained as a result of your sending personal data shall be incorporated into a file owned by Artesanos Lácteos S. L. with registered address at Carretera Nacional 40, KM 114 Apartado 29, Los Yébenes (Toledo), with all the security measures established in RDLOPD 1720/2007.

2. Accuracy and veracity of the data provided

The sending of personal data is mandatory to contact and receive information about the services and products offered by Artesanos Lácteos. Likewise, failure to provide the personal data requested or to accept this data protection policy may entail the impossibility to use the services provided through the website, such as subscribing, registering or receiving information about said services.

The user who sends the information to Artesanos Lácteos is solely responsible for the veracity and correctness of the data included, exonerating Artesanos Lácteos of any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form.

Artesanos Lácteos is not responsible for the veracity of the information not created by them and for which another source is indicated. Therefore, it assumes no responsibility for hypothetical damages that could arise by using this information.

Artesanos Lácteos is exonerated from liability for any loss or damage the user may suffer as a result of errors, defects or omissions in the information provided by Artesanos Lácteos provided it comes from sources outside Artesanos Lácteos.

In the event that you provide us with other people’s personal data, you do so with their express consent and having been informed, in advance, of the contents of this clause. Likewise, we ask that you inform us of any changes that may occur in the data provided. Artesanos Lácteos is not responsible for the transfer of data of third parties who have not given their consent or have knowledge of the contents of this clause. The person who transfers such data to Artesanos Lácteos is responsible.

3. Data transfer to third parties

Artesanos Lácteos shall not transfer personal data to third parties. However, in the case of transfer to a third party, prior information requesting the express consent of the data subject would be provided.

However, the provision of certain services may require data transfer to third countries or other entities for the performance of a service, including activities such as customer service or CRM processing, web hosting, marketing, emailing, survey distribution or fraud prevention. In these cases, it is guaranteed to be hosted in countries of the European Union (and therefore in compliance with the European General Data Protection Regulation) or that are covered by the EU-US Privacy Shield agreement, approved by the European Data Protection Committee. (See  https://www.privacyshield.gov/list).

Our service providers may only collect and have access to information necessary for the proper performance of their functions and tasks, but shall never be allowed to share or use your information for any other purpose.

In all these cases, Artesanos Lácteos shall compel the contracted company or individual professional and those responsible for the management of the processing of the personal data transferred to sign a personal data NDA to ensure the privacy of this information.

In no case shall the transfer of such data imply a use exceeding the consent expressed for the purposes and under the conditions set forth in this Privacy Policy.

4. Data security

Artesanos Lácteos is committed to protecting the confidential information to which it has access.

When collecting and processing personal data, appropriate security measures have been adopted to prevent its loss, unauthorised access or manipulation, pursuant to the provisions of Royal Decree 1720/2007 of 21^st December.

5. Exercising rights of access, rectification, cancellation and opposition

Users may at any time exercise their rights of access, rectification, cancellation and opposition regarding their personal data.

The data subject also has the right to receive personal data relating to them which they have provided to a controller, in a structured, commonly used and machine-readable format. The data subject has the right to transmit such data to another controller without hindrance from the controller to whom they have provided the data.

In certain circumstances, data subjects may request the processing of their data is restricted, in which case we shall only keep the data for the purpose of exercising or defending claims.

Where consent has been given for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In addition, data subjects may file a claim with the competent Data Protection Supervisory Authority when they have not obtained satisfaction in the exercise of their rights.

You may communicate and exercise these rights by email to artesanos@sartesanoslacteos.com attaching valid legal proof, such as a copy of your ID, and including ‘DATA PROTECTION’ in the subject line.

General information

The express consent given by filling in the registration form also includes the following:

Artesanos Lácteos reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, Artesanos Lácteos shall announce on this page the changes introduced with reasonable notice before implementing them.

In addition, the owner reserves the right to outsource employees for the provision of various services for the purpose of appropriate development and organisation.

Likewise, it reserves the right to outsource third parties for the processing and management of legislative or fiscal matters in general and, specifically, those relating to data protection. In all these cases, Artesanos Lácteos shall compel the contracted company or individual professional and those responsible for the management of the processing of the personal data transferred to sign a personal data NDA to ensure the privacy of this information.

The user consents to the transfer of their personal data when required to do so by the competent administrative authorities or by court order.

The user declares to have been informed of the conditions about personal data protection, and accepts and consents to the treatment by Artesanos Lácteos, in the form and for the purposes indicated in this Personal Data Protection Policy.

Cookies Policy

Pursuant to the provisions of Article 22.2 of Act 34/2002 of 11^th July on Electronic Commerce and Information Society Services of https://artesanoslacteos.com/, you are herein informed about the cookie collection and treatment policy.

Cookies are small text files that websites store on the visiting user’s browser to make the user experience more efficient.

This website uses its own and third-party cookies to customise content and ads, provide social media features and analyse traffic. We also share information about your use of the website with our social media, advertising and web analytics partners, who may combine it with other information you have provided them or that they have collected from your use of their services.

Some cookies are essential for the website operation, for example the built-in browser. Others are used to collect information for statistical and web usage purposes.

The use of the website implies acceptance of the use of cookies for the purposes and uses mentioned in this Cookies Policy.

Here you can find out how Google uses data when you use our partners’ applications or websites.

COOKIE USAGE ACCORDING TO MANAGEMENT AND ACTIVE TIME

This website uses third-party services to collect information for statistical and web usage purposes. Specifically, we use persistent and session cookies, own and third party cookies, for analytics, marketing, customisation and technical purposes.

The following information about the types of cookies contained in this page helps better understand the functions they enable:

According to the time spent in the browser, we use the following cookies:

Session cookies: Temporary cookies that remain in the cookie space of your computer until you close your browser, so none are recorded on the user’s hard drive. The information obtained by means of these cookies is used to enable operational management with each of the users who are simultaneously accessing the website.

Persistent cookies: Cookies that remain stored in the cookie space of your computer once the browser is closed, and that the website shall check the next time you access it in order to remember information that makes browsing easier (direct access to the service without the need to log in) or the procurement of a commercial service (offering products or services related to previous visits).

In addition, cookies exchanged when browsing a website can be:

First-party or own cookies: Cookies generated by the website you are visiting.

Third-party cookies: Cookies that you receive when you browse that website, but generated by a third party service hosted on that website. For example, a cookie used by an advertisement or banner advertisement on the website you are visiting. Another example is the cookie used by a visitor counter hired by the website we are visiting.

Our site also includes other functionalities provided by third parties. You can easily share the content on social media such as Facebook, Twitter or Google+, with the buttons included to share information.

ACCORDING TO THEIR PURPOSE

According to their purpose, we use the following cookies:

Necessary:

They allow the user to browse through a website, platform or application and use the different options or services that exist therein, such as, controlling traffic and data communication, identifying the session, accessing restricted access areas, remembering the elements of an order, carrying out the purchase process of an order, applying for registration or participation in an event, using security elements during browsing, storing content for the broadcasting of videos or sound or sharing content through social media.

Statistics

Statistical cookies help website owners understand how visitors interact with websites by collecting and providing information anonymously. They allow us to measure the number of visits and browsing criteria of different areas of the website, application or platform and allow us to create browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data collected from the users of the service.

Advertising and marketing

In addition, the website uses marketing cookies which are used to track visitors to the web pages in order to display advertisements that are relevant and appealing to the individual user, and therefore more valuable to publishers and third party advertisers.

Customisation

Preference cookies allow the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

MANAGING COOKIES IN THE BROWSER

Some people prefer not to enable cookies. This is why most browsers offer the possibility of managing the cookies appropriate for the user.

In some browsers, rules can be set up to manage cookies on a per-site basis, giving more accurate control over privacy. This means that you can disable cookies from all but trusted sites, or even delete already stored cookies. The following links show how to set up these configurations in the different browsers:

Setting cookies in Google Chrome

Setting cookies in Microsoft Internet Explorer

Setting cookies in Mozilla Firefox

Setting cookies in Safari (Apple)

Furthermore, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, we hereby inform you that you have the right to refuse the use of cookies when prompted to do so when accessing the website or to withdraw your consent. However, refusal to accept the cookies policy may entail loss of functionality of the website.